ABOUT THE PIECES

All pieces are conceived, designed and made by Beruta (Berta Osés Suárez) following an artistic creative process and technical execution with artisan rigour.

Política de sostenibilidad

  • Durability:
    Attention to detail and creating a special, unique piece that will be passed down from generation to generation.

  • Biodegradability:
    Priority given to natural fabrics and yarns, avoiding synthetics such as polyester and derivatives as much as possible.*

  • Animal-based materials:
    We prioritize biodegradability, so we use animal-based fabrics and threads such as silk and wool, purchasing them in small quantities and taking their origin into account. The rest of our animal-based materials do not come from the industrial market: feathers are found (and treated) and leather is recovered either from garments or from scraps from previous years.

  • Waste minimisation:
    Most of Beruta's pieces are unique, so there is no surplus production. Print runs are very small and sales are prioritised on a made-to-order basis. In addition, there are countless occasions when the “leftovers” from one piece give life to a new one.

  • Recoverability:
    The pieces are assembled using a needle and thread—no glues or adhesives—which facilitates the reuse of materials and the repair of parts.

  • Local economy:
    Priority is given to purchasing from local distributors due to their proximity and direct contact. As Atelier Beruta is located in a small town, it is not always possible to find organic fabrics, highly specialised materials and/or materials that can be purchased in small quantities.

*Improvements underway: the filling used in the pieces is polyfill; wadding has already been replaced by organic materials such as bamboo and cotton, but a sufficiently fine natural substitute for the filling has not yet been found.

customer service

PRE-SALE: We will be delighted to assist you with any questions, advice or concerns you may have via email, contact form, or telephone (WhatsApp/Telegram/SMS)

*We will not answer the telephone on initial contact.

POST-SALE: We are at your service-

SHIPPING

All items are sent by registered post via CORREOS ESPAÑA with tracking number and signature upon delivery.

Shipping will take place within a maximum of 5 working days once payment has been completed. You will receive a message when the package has left Atelier Beruta with the tracking number.

From that moment, you will receive it in 48-72 hours (Spain only). Delivery times to the rest of Europe vary depending on the country

Collect it in Atelier beruta

To collect your purchase in person from Atelier Beruta (PAMPLONA, Spain), you must select ‘Recogida en tienda’ on the sale exit form, and you will not be charged delivery costs.

The appointment to pick-up your package will be arranged within the same opening hours as private sales.

RETURNS

At Atelier Beruta, we strive to be as sustainable as possible and do not want to contribute to the system of unquestioning purchasing and returning.

The environmental and labour footprint of making a return is very high, so we advocate conscious and thoughtful purchasing. We take great care and attention to display the items clearly, and we offer personalised customer service to provide any additional information about the items available, answer questions and/or advise on choices, trying to make the shopping experience as close to that of a physical shop as possible.

For this reason, returns are only accepted if the product is damaged during shipping. In this case, the amount paid for the product will be refunded via the same method used to make the payment, as long as the incident is reported within 48 hours of receiving the package.

AVISO LEGAL

  • Esta página web pertenece a Berta Osés Suárez (Atelier Beruta), con domicilio en Pamplona, Calle Navas de Tolosa 21, 4º Izda y con NIF 44611566F. Contacto: info@beruta.net / 948 498691

  • El uso de esta web implica la total aceptación de las condiciones establecidas en el presente aviso legal. Atelier Beruta se reserva el derecho de modificar el contenido en cualquier momento sin previo aviso.

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